Terms and Conditions

Welcome to Whaau Travel (whaau.biz). By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use.

1. Independent Intermediary & Metasearch Role Whaau Travel is owned and operated by Stean Group Limited, a company incorporated and registered under the laws of the United Kingdom. Whaau Travel operates strictly as an independent technology platform, intermediary, and metasearch engine. We do not own, manage, or operate any aircraft, hotels, tour vehicles, or rental cars. For specific on-site services, direct bookings and automated API transmissions are processed securely through our integrated third-party payment processing gateways.

2. Contractual Relationship & Third-Party Redirection For metasearch features integrated via independent third-party affiliate networks, this website does not sell tickets, process payments, or manage reservations directly. When utilizing these specific search modules, users are redirected to external third-party travel providers, partner platforms, or booking agencies. Your contract is established directly with the end service provider, and Whaau Travel is not a party to that contractual agreement.

3. Limitation of Liability for Bookings, Variations, and Refunds Stean Group Limited and Whaau Travel shall not be held liable for any direct, indirect, or consequential loss, damage, or expenses resulting from flight cancellations, overbookings, schedule changes, or force majeure events. Furthermore, this website is strictly not responsible for any subsequent modifications, schedule changes, variations in bookings, customer support requests, or refund processes. All post-booking services and financial refunds are managed exclusively by, and are the sole responsibility of, the third-party partner platforms or airlines.

4. Intellectual Property & Management All trademarks, logos, brand assets, and proprietary technologies displayed on this platform are protected under international intellectual property laws. The total or partial reproduction, modification, or unauthorized distribution of the content, code structures, or design layout of this website by users or third-party managers is strictly prohibited without explicit written consent from Stean Group Limited.

5. Governing Law These terms are governed by and construed in accordance with the laws of England and Wales. All international operations and commercial partnerships comply with the legal frameworks of the United Kingdom, the European Union, Canada, the United States, Latin America, and Australia.

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